A guide to care questions / Already tried it
I have tried it. What do I say?
Tell the clinician plainly what happened. A useful account starts with the product, the dates and what changed.
When the symptoms need emergency care
Get emergency care for a severe allergic reaction; a tongue that swells or breathing trouble may signal one.
The National Library of Medicine advises emergency help for severe symptoms of such a reaction.
Give an honest account and report a suspected problem
Keep the packaging, label and any receipt or product sheet to show the clinician.
- What name was printed on the product?
- When was it used?
- What else was being used at the same time?
- What changed afterwards, and when?
FDA found inconsistent naming among products called TB-500, so the exact label is useful information.
If a detail is missing, say so. Avoid guessing to make the account sound complete.
Unknown effects need an honest account
FDA’s review could not establish which side effects TB-500 causes in people.
TB-500 has no FDA-reviewed checklist of tests or monitoring advice in the September 2026 record.
Ask the clinician to assess the concern and explain what they need to check. During that visit, ask what happens next and why.
Write down the answer and how to ask another question after the visit.
A suspected product problem can also be reported
FDA’s MedWatch program lets patients report a suspected problem with a medical product themselves, at no charge.
Sending a report puts the concern on record; the report alone cannot prove the product was responsible.
Read the questions about possible harm